Call +1 (800) 820-1667

Customer Service

Contact Us
Ordering

Shop
Shipping
Review
How do I place an international order?

Find Your Fit
Returns and Exchanges
Sale Adjustment

Contact Us
Need our assistance?  We are happy to help.

Call Us
Our toll free Vala Dancewear number is:   1.800.820.1667
If we are not immediately available, leave us a voice mail and we will call you back.

Send us an Email

Find it Here in our FAQ’s

Ordering

Shop 
Browse our online catalog for a style that you like.   You can also use our handy “Search” feature on the top right-hand area of each web page and search for a Style, Color or other feature that  you want (for example, “Camisole”). 

Click on that style.  You will be taken to a product page where you can view a detailed description, price, close-up, alternate views and fitting tips.

Shipping

Shipping for Vala Leotards is FREE via USPS 1st Class. Just choose "Free Shipping" in the Shipping Method step at checkout. If you would like your leotard expedited, please select one of our UPS options.

Review
Check out what others have to say about the style you are considering.  And don’t forget, if you purchase, we want to hear from you!  Whether you love your Vala leotard or dislike it for some reason, we look forward to your comments.  You will help us continue to develop our products.  We strive to be the BEST dancewear available.

How do I place an international order? 
At this time our web site will not process orders for shipping addresses outside of the US.  If you are located outside of the US, please contact us for assistance in placing your order.

Find Your Fit
Just follow our measurement instructions and check our size chart.  You will also find tips about fit for each Vala style.  Just check the product page.  You may also find a customer review that is helpful.

Returns and Exchanges

100% Satisfaction Guarantee
At Vala Dancewear, we want you to be pleased with your purchase. If your purchase was not what you expected, or the size you ordered does not fit, return it to us in perfect, unworn condition within 2 weeks of receipt for a full refund or exchange.  

Please complete our return authorization form and include it with your package.  Vala Dancewear returns must be unworn and have all tags attached.

Easy Returns
There is no need to call us.Just complete the return authorization form and include it in your package. You may use your shipping method of choice

Please ship returns to:
Vala Dancewear
ATTENTION:  Returns
16825 48th Avenue West
Suite 139
Lynnwood WA  98037

Once your return is received, we will process your refund and apply a credit to your credit card or original method of payment within 7 days. Please note that depending on your credit card company, it may take an additional 2-10 business days after your credit is applied for it to post to your account.

Garments received after the 14 day date will have a credit only issued. 

No refunds or credits after 30 days. 
           
Sale Adjustment
If you have purchased an item recently that has been placed on sale, we will happily accommodate a sale adjustment within 2 weeks of your order date.